FAQs

Q: Do your tools work on all hair types?
A: Yes! Sole Craft tools are engineered to perform across all textures — from straight to coily — with adjustable heat settings to match your needs..

Q: Do you sell authentic tools?
A: Yes, all tools sold on solecraft.de are 100% authentic, new, and quality tested. We do not sell refurbished items.

Q: What’s the return policy?
A: We offer a 30-day return window on unused products in origin

Contact Us

Address: Sundstraße 17, 18528 Bergen auf Rügen, Germany 

Legal Business Name: Sole Craft UG

Business Email: support@solecraft.de

Business Phone: +494023864513

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+01:00)